Privacy Policy

At YOU - Your Own Universe Fragrances, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your details when you interact with our brand.

1. Information We Collect

When you contact us via WhatsApp, telephone, or through our web portal to make an inquiry or place an order, we may collect the following information:

• Full Name
• Contact Number & WhatsApp details
• Delivery Address (Pincode, City, State)
• Product preferences and purchase history

2. How We Use Your Information

Your personal information is strictly used for operational purposes, including:

• Processing, shipping, and delivering your fragrance orders
• Sending order confirmations, tracking details, and invoice receipts
• Responding to customer support inquiries and fragrance consultations
• Informing you about new arrivals or exclusive discounts (only if opted in)

3. Information Sharing & Security

We do not sell, rent, or trade your personal information to third parties. Your details are shared only with trustworthy third-party logistics and courier partners strictly for order fulfillment purposes.

4. Data Security

We maintain strict administrative and electronic safeguards to ensure your contact and shipping details remain confidential and protected from unauthorized access.